Use Secure Ticket Access Links at the Gate
Before you start
- Open full token URL exactly as delivered.
- Increase brightness before scan.
- Keep phone charged and unlocked.
Step-by-step workflow
- Open /portal/tickets/access?t=…
- Wait for ticket and QR load.
- Present QR to scanner.
- If needed, provide manual entry code.
- Keep page active through gate entry.
What controls this workflow
- Token must be valid and unexpired.
- Wake lock may be requested for screen stability.
- Entry code maps to specific ticket.
- Event data is loaded from token payload.
Access and visibility rules
- No full portal login needed with valid token.
- Invalid token shows explicit error state.
- Access scope is limited to token-linked ticket data.
Common edge cases and fast fixes
- Expired link: request fresh access link.
- Missing token: reopen exact URL.
- Weak signal: preload before arrival.
- Scan failure: switch to entry code immediately.
You are done when
- QR or entry code works at gate.
- You enter without reauthentication.
- Ticket metadata matches event and type.
